Dreamforce Hangover

Dreamforce is over…

The Dreamforce Hangover is the real deal. I’m slowly getting back to life and work a week after Dreamforce. It was so surreal to attend as an employee this year.

Jean Admin

This was my 14th Dreamforce and 2nd time speaking. I presented my session Misty Jones and Jet Kasinger 4 times in the Trailhead theaters and a 1 time extended version on the Admin breakout track.

There were so many great stories of Trailblazers. I enjoyed sticker trading Trailmojis with my Ohana.


The best part of Dreamforce is that I get to spend time with my teammates. We all pretty much work remote across the county. Nothing is better than a hug from your teammate right before you go on stage to speak.


If you didn’t catch Certification Preparation: Where To Begin at Dreamforce, you can watch it here:

Certification Preparation: Where To Begin

Whether you’ve already begun your journey to become Salesforce certified or are unsure of where to even start your certification preparation, join us for a look at the tools and resources available to you and learn why certifications and hands-on skills are essential to your career path. This session has everything you need to take your certification preparation to the next level.

Sharing my story of certification

I shared something personal this year in my journey to becoming certified. I’m dyslexic. It doesn’t define me but it is a part of me. As a kid, I had no idea that I actually had a learning disability. I knew I wasn’t the fastest reader and work seemed to take me longer than others.  Mostly I found myself daydreaming instead of doing the work in front of me. I loved reading which is always interesting to me that I figure out coping mechanisms to keep doing what I loved. I would get in trouble at school all the time for “talking out loud”; which was my way of reading so I comprehended what was on the page. I also would stop when I found a word that didn’t make sense and look it up. Now I can just Google.

This learning disability also made it difficult to spell. I still have a great deal of shame admitting that I do not spell well and have a very hard time pronouncing words. I had a teacher tell me to sound it out over and over… I just looked at her and said my brain doesn’t work that way. I’m so grateful for technology in today’s world. I have so many accommodations and coping skills now that I use daily.

To this day it is very hard for me when someone points out my disability. I have to remember to take a breath. This person doesn’t always know that I have a learning disability. This causes me great stress to type in a live setting with others watching. For this reason, I have Chrome extensions for spelling and grammar.

I urge anyone that has a disability to swallow your pride and ask for help. There are many accommodations that can be provided. As I tell my son, asking for help is smart; not asking is suffering. To those of you who don’t have a disability; please take a min with those of us who do. Joking or teasing us about it makes it difficult to trust that you are a safe person to have in our circle. Everyone is different and we need to choose kindness.

If you have a disability and need help taking an exam please reach out to the team via the Special Accommodations for Certification Exams.

Tips that help me

  • Schedule your exam at the very end of the day.
    • This gives me time to prepare myself to take the exam.
    • I zen the whole day before an exam.
    • Eat a good breakfast.
    • Workout
    • Do a short review of topics I have a hard time with.
  • Go to a testing location near you.
    • Scout out your location.
    • Do they have a private room?
    • Earplugs are a must
  • Asking for accommodations – Do a case with the Trailhead team
    • Do they have a private room to test?
    • Can I adjust the screen prior to starting?
    • Can I have more time?
    • Is there a person that can read the questions to me?
    • Can I use a screen reader to read the questions?
  • Tips for testing
    • Use your paper to brain dump prior to clicking the start button
    • Number a paper from 1 – 60 to track your progress.
    • Take a min to breathe before you start.
    • Read out loud the questions and answers (Private room or whisper to yourself.)
    • Read the question, all the answers and read the question again.
    • If you don’t know within 30 secs, guess, mark for review and move on.
    • Celebrate! Pass or fail; celebrate that you did it. You tried and that is what counts.

May the Force be with you!

Trailmoji – The New Business Card

I feel like I’m a little Jean in a sticker store. There’s a new way to personalize your persona: Trailmoji!

Image result for trailheadx print trailmoji"

Trailblazers all over the world started making their own Trailmojis.

Domenique Sillett (Mother of Astro) and Amanda Cheung (Creator of Mascots) turned it up at #DF18. They had stickers made of their Trailmoji personas. The masses when crazy for this one of a kind sticker!


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Fast forward to TrailheaDX, there was a booth where Trailblazers could print out their very own beautiful creation.

Image result for trailheadx print trailmoji"

Now get ready for the sticker swap at Dreamforce 2019! Trailmojis are popping up all over with Trailblazers personas in sticker form.

ImageImageImage result for trailmojiImageScreen Shot 2019-11-07 at 8.28.50 AMScreen Shot 2019-11-07 at 8.27.35 AM


As always I’m IN! I’ve made myself a Trailmoji. If you would like one please come find me every afternoon in Moscone West at the Admin Certification booth. I’ll be there with my sparkle on.

Image from iOS

Dreamforce 2019 Agenda Builder Is LIVE!

Agenda Builder is LIVE for Dreamforce 2019!

Join these BossLadies for a look at the tools and resources available to you. Learn why certifications and hands-on skills are essential to your career path. This session has everything you need to take your certification preparation to the next level.

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Tues 8:50 AM – https://lnkd.in/gxRQfAy

Wed 9:30 AM – https://lnkd.in/gJ65R4w

Wed 12:30 PM – https://lnkd.in/gvvKTeR

Thurs 9:30 AM – https://lnkd.in/gpvb-ev

Thurs 12:10 PM – https://lnkd.in/gCneAgc

Dreamforce: Let the Preparation Begin

This is my 13th Dreamforce… Woah. I vaguely remember my first. It was still small and easy to get around Moscone. I more remember Dreamforce 2009. That was the year I decided to stop being a wallflower. I made myself meet speakers and people in the community. That was the year that I took ahold of my career and started to network and grow my skills passed being “just a Salesforce Administrator”.

Today I’m excited to work at the Mothership and preparing Trailblazers for their #DreamJobs. Each year gets bigger and better. I learn so much at Dreamforce from sessions to Keynotes, networking events to just standing in line and chatting up the person next to me.

This year I’m speaking EVERY DAY! I remember thinking last year I was busy as an MVP, Community Group Leader, and speaker. I have the pleasure of being on a session with 2 other #BossLadies; Misty Jones and Jet Kasinger.

We are sharing our expertise in preparing for the Salesforce Administrator certification. Join us each day for a theater session in the Trailhead Acadamy at Hilton Union Square or for a full session on Wednesday at 12:30 PM in Moscone West.

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Certification Preparation

If you are preparing to take a certification at Dreamforce here are some great ways to study:

#BeSuper with the Superbadge sweepstakes

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Get started with the Administrator Super SetImage from iOS

Get your study on with a trailmix and study preparation badge.

Remember certifications are 1/2 off the normal $200. Even if you don’t think you are ready to pass that exam, taking it at Dreamforce might just give you the confidence you need to pass it later at home when you have taken the time to study. #FailForward

Dreamfore Preparation

Now let’s get you ready for a week with 180,000 of your best friends!

If you are a first-timer or an OG (Original Gangster) at Dreamforce let’s start getting you prepared for the week. There are your well-known suggestions:

  • Comfortable shoes
  • Find snacks and make time to eat
  • Drink Water
  • Pack light for the day (no laptop needed)
  • Plan out your agenda for the day
  • Be prepared to make a last min adjustment in your agenda
  • Don’t overdo it.
  • Find a Trailblazer buddy

Then there is more good stuff:

  • Sign-up to take a certification at Dreamforce (It is 1/2 price)
  • Start preparing your body.
    • Walk at least 20 mins a day
    • Get your flu shot now. (I’ll wait. Go do it!)
    • Drink water
    • Take your vitamins
  • Get a small conference bag
  • Carry a small rechargeable battery for your phone
  • Download the Dreamforce Events app
  • Layer your clothing
    • Trailblazer Hoodie
    • Tshirt
    • Jeans
    • Did I say comfortable shoes?
  • Start a Trailhead Badge to use on your Quest
  • Take a break in the park or lobby where there are bands and Trailblazers to chat up
  • If you have time tour the city before or after

What to pack?

I bring a suitcase in a suitcase. If you know me well, you know I have a bit of a #Swag collection. This is 13 Dreamforce’s worth of swag.

Image from iOS (1)

I also bring a survival kit. It is a small kit with gum, bandaids, a bottle of various headache/bodily function healing meds and in case of emergency candy.

#MayTheForceBeWithYou this Dreamforce. Have fun, learn epic stuff and meet someone new. Please say HI if you see me.

Is it Dreamforce Yet?

Victory Screech

I finally completed all the requirements for graduation of my code bootcamp!

This bootcamp about broke my brain. It was a ginormous leap into the realm of coding. It was not for the faint of heart for sure. This course was to take a non-coder to a full-stack coder in 24 weeks. I laughed at myself for even thinking that would be my end result, but if you know me, I wasn’t going to let that scare me off.

The skills that I learned from this course were Rudy, Ruby on Rails, Javascript, HTML, and CSS. I also got super comfortable with GIT, Visual Code Studio and Heroku.  Soft skills that I furthered where time management, life juggling, stress management, and geek speak.

The hardest part was the unknown and not knowing where to find help. In tech I realize that googling is part of the gig. I already had a great appreciation for Salesforce and how available information is. Even back in the old days before Trailhead (BT) there was Help & Training.  Coding is really about trial and error, which can be extremely frustrating and time-consuming.

I knew that I was an expert at “trying and failing” being a long-time Salesforce Admin. I don’t think that I really ever found a good place for code help. Most of the resources that I found didn’t make sense to me. I ended up using Slack and collaborating with others taking the course.

What I didn’t know is how much my dyslexia was going to derail me. I had to find creative ways to figure out what the issue was. I had to read code backward to find spelling errors and missing characters. VS Code really helped me once I took the time to get myself set up in the application. Another thing that helped me was drawing out what it was that I wanted to build and pseudocoding the heck out of a project.

I’m happy that I did the bootcamp but happier that I’m finished. Now to get back to Trailhead, studying for certifications and building epic content for Trailblazers to further their career journey.

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Loading… #CodeSlayer

I’ve completed 15 weeks of my Coding Bootcamp!


The course came out with this nifty graduation dashboard this week.

Screen Shot 2019-08-22 at 11.50.14 AMI super stoked to see how far I’ve come!

Now to bring all my skills together for my final project:

  • Functional Ruby on Rails application
  • Incorporates at least one external API
  • Deployed to Heroku
  • Is tested with RSpec

I’ve selected to use an Open Weather Map  API just to keep it simple. Wish me luck as I climb the mountain to slay this code.



It’s been a YEAR

Holy moly…. I have been away for year! I got myself so busy that I just didn’t make time for blogging. Like many things in the realm that get started and not finished, I seem to come back to them eventually.

What brought me back to my blog? Well I started a code bootcamp at University of Arizona. One of our assignments is to blog about our experience learning to code. So I’m back at it.

Starting out in the bootcamp so freaking scary….

I know I have a good support group and knowledge of the platform, plus passing the Salesforce Developer certification. That still doesn’t mean that this princess doesn’t doubt herself on a regular.

The first week was chaos. I was an emotional mess of doubt, fear and frustration. It started out ok with learning HTML. I built a page to house all my assignments. I was giddy to share it with my mentors. I moved on to learning some Ruby basics.

Then shit got real… I had my first road block on an assignment…. I started to freakout and almost called it quits. I googled my little baby developer heart out only to find examples of code that I couldn’t figure out how to use. I finally turned in the assignment and moved on to something else.

Trying to keep myself motivated to learn this code stuff at night and on the weekends while keeping up with all my parental duties, work, health/fitness and not go crazy. By the second week I was frazzled. I was feeling a fraud. I felt like I wasn’t keeping up with the lessons that I needed to get done each week.

I knew I needed to meet with my mentor. He asked me how I was doing. “Not good dude.” was all I could get out. In that hour he turned everything around for me. He gently reminded me of how far I’ve come in a week and a half. From never working with HTML or Ruby I’ve created a site from scratch.

We looked at the assignment that had me all in a twist. I just said “I have no idea what I’m doing here.” We went line by line troubleshooting and testing each line to have it put an output. My brain was burning. All the lightbulbs were flipping on room by room.

I just finished week two of my code bootcamp. You can follow along with me here as I fill in the assignments each week.

Salesforce Princess – Admineloper

Image result for girls can code

Coding Crown: My Developer Path


Where to start… this was so overwhelming. I had a developer co-worker suggest I read the Apex Developer Guide. I downloaded all 3,000+ pages to my iPad. Still overwhelming.

So I started to search for blogs with helpful suggestions. The usual suspects came up in my search:

David Liu Apex Academy  – I listened to the Pluralsight videos in the car driving to and from work. Once I listened to them I would review again when I could walk through each one at my laptop.

Salesforce Ben’s guest post from Ruben Ortiz – I used this mostly to seek out the sections of the Apex Developer Guide I should read.

But Gemma Emmett’s blog, Always a Blezard, is my new favorite! She has a whole list of blogs to guide you through the Architect path.

 RAD Women Who Code

My next stop was the RAD Women Who Code chatter group. I had been lurking in the shadows of this group for a while. I submitted last year to join the cohort but came up with many excuses why I “couldn’t handle” this class on my plate right now.

Once I got over myself and just went for it I was happy that I did! Once a week I would join 8 other ladies with Tami Lau (@tami_ell ‏) and Simon Goodyear (@simongoodyear )  to learn how to demystify coding. If you want to learn more check out the website: (RAD) Women


Then I bit off way more that I could chew… I signed up for the Developer training class. I attended the virtual sessions that started at 5:30 AM PST. (I know what was I thinking?) I was pleasantly surprised that I actually understood what was being taught. I will credit the RAD sessions for getting me to a base knowledge of code and my admin skills for knowing the declarative parts.

Wrapping it up

I will continue to study. I scheduled my certification test out a month to give myself time to soak all the goodness in and possibly read that 3,000+ page guide.

I also found a certification prep video in the premier support training videos that is super helpful.

Certification Preparation for Platform Developer I 

If you don’t have premier support here is a list Trailmixes that will help you prepare.

TrailheaDX Bootcamp Prep Trailmix:

Prepare for Your Salesforce Platform Developer I Credential

Blessed, Overwhelmed & Humbled

MVP Congrats

Today has been filled with congratulations from all my fellow Salesforce #Ohana. I’m humbled and overwhelmed with the amount of support. I have mad respect for the Salesforce MVP program and have looked up to so many of them over the years. I thank all of them that have taken the time to mentor, teach and share their knowledge over the years.

Cheers and thank you for welcoming me into the fold! giphy

Salesforce Academic Alliance

Over the last year I’ve had the wonderful opportunity to work with Salesforce Academic Alliance team. They first came to Phoenix posting in the Phoenix User Group for anyone interested in sharing their story on a customer panel. I was happy to share my story of becoming a Salesforce Admin. It also happened to be a panel in front of educators at University of Phoenix. This is where my story began. I was a young adult, working full time, raising my son and working my way through a bachelor program at University of Phoenix. It was refreshing to share how far I’ve come since first starting out with Salesforce and inspire others to jump in feet first!


Academic Alliance started boot camps at University of Phoenix. The first session was the beta program for Business Specialist. This session was all about the business user and helping them be an expert in Salesforce. These users learned the basics of navigation in Salesforce, chatter, account management, email, marketing needs and most important reports and dashboards.

The next workshop was for Admin 201. This is the base Salesforce certification. It was wonderful to see some many students and business users interested in learning more about Salesforce. This certification covers the basics of administration of Salesforce. Many learners found the workshop helpful, especially learners that had already had experience on the platform.

The final workshop that was held was for DEV402 or more widely known as the App Builder certification. It was wonderful to see admins and developers in the same room learning about Salesforce; the collaboration between the groups of learners. Continuing the path of learning data modeling, deploying custom applications and customizing application for mobile gives students and learners the opportunity to expand their knowledge of Salesforce.

UofP Group

I continued my journey with the Academic Alliance team by attending a 5 week session for ADM201 Pro Pack. The Pro Pack is a virtual 30 day learning program that walks learners through skills to prepare them for the administrator certification. Shadowing the instructor over the weeks helped me to add skills to my backpack. Learning key points that the students needed help with and seeing how they improved every week was thrilling. I even got to teach one of the weeks the next round of the session!

I was so excited when the Salesforce team asked me to join in review sessions for students that had attended prior workshops. Being able to share my expertise, narrative and examples of where I had implemented Salesforce was special. Students had the opportunity to ask questions to sections they needed help with and get tips on Trailhead and certification testing.

While at Dreamforce the Academic Alliance team brought students from all over the country to learn more about Salesforce and the career path. I was able to join the students in the Admin Meadow to share in person my path as an admin over the years. It was an amazing group of diverse students. My first group was full of ladies in different programs getting ready to graduate in the spring. I shared with them some advise I was giving at 20 when starting my path in college and Salesforce. “If it scares you that means you should do it!” Starting college with so much already going on in my life was scary… Then deciding to take on a new learning opportunity like Salesforce when no one else wanted to learn it made me nervous. It was one of the best decisions I could have made for my career.

Salesforce also announced the Educator Program. This gave community #Trailblazers an opportunity to give back like I had been doing all year. We enjoyed breakfast learning and sharing our stories with other members of the community to encourage them to join as educators. I had been so excited about the educator program and Business Specialist badge that was now required; I completed all the requirements prior to Dreamforce. Now I’m officially teaching in the December session along with another community member just joining the program.

If you are interested in learning Salesforce or becoming an educator you can find more information here:

Trailhead for Students Educator Application

Trailhead for Students

Salesforce Fundamentals Trailhead Bootcamp – December 2017