- 2018 Salesforce MVP
- 2018 Dreamforce Speaker
- 2017 Dreamforce Speaker
- 6x Salesforce certified, Admin 201, Admin 211, App Builder Dev 402, Sales Cloud Consultant and Service Cloud Consultant.
- Over 400 Trailhead Badges
- Salesforce Phoenix Women In Tech User Group Leader alum
- Core Steering Committee Leader alum for the WITness Success Conference.
- Session Leader for Salesforce Certification Study Group Advance Admin 211 (2016 – 2018)
- First to obtain Salesforce Academic Alliance Educator Badge
- Helped to further Salesforce careers by partnering with Salesforce Academic Alliance and University of Phoenix for 3 workshops for Business Specialist, Admin 201 and Dev 402.
- Spoke on the Salesforce Academic Alliance Career Panel for University of Phoenix.
- Invited on the Salesforce Admin Podcast
- Showcased in the Salesforce University site and the Salesforce Certified Professionals Group
- Provided troubleshooting to product and tech ops teams driving successful resolutions without rework.
- Served as a trusted advisor to the Executive teams in reallocating Administrator rights in 5 orgs in 5 different industries.
- Advise and mentored product teams on Salesforce best practice, including technical resources and functional delivery to the business.
- Implemented 4 teams across Service Cloud in less than 10 months.
- Implemented Salesforce Org in entirety on Lightning. (30 user licenses)
- Successfully trained over 800 managers, sales reps, technicians, and support staff on Salesforce which resulted in improving service levels by 10%, improved operations processes and increased customer satisfaction